CompTIA A+ Core 2 (220-1202)

CompTIA A+ is the industry-preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot and problem solve, and technicians will better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices in use. CompTIA A+ Core 2 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. Vendor-neutral and designed to assist in preparing for the CompTIA A+ Core 2 certification examination, 220-1202, one of two exams required for CompTIA A+ certification.

Learning Objectives

Install, configure, and maintain computer equipment, mobile devices, and software for end users.
Service components based on customer requirements.
Understand networking basics and apply basic cybersecurity methods to mitigate threats.
Properly and safely diagnose, resolve, and document common hardware and software issues.
Apply troubleshooting skills and provide customer support using appropriate communication skills.
Understand the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.

Prerequisite Skills

Skills
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