UITS IT Training empowers learners across Indiana University and beyond by offering a wide range of self-study resources, available to both IU and non-IU individuals. IU faculty, staff, and students may also benefit from custom training sessions, one-on-one consultations (faculty & staff only), and access to prebuilt instructional materials via Canvas Commons. Whether you're looking to build foundational skills or explore advanced tools, IT Training provides flexible, expert-led solutions designed to meet diverse learning needs.
Our training efforts are concentrated on university-wide initiatives in the following areas:
The IT Training Education Certification Program (EdCert) provides the IU and wider higher education community opportunities to learn the skills and knowledge required to earn industry-recognized certifications from Microsoft, CompTIA, CertNexus, EC Council and more.
IT Training and EdCert are a part of the Digital Education Programs & Initiatives team in the Learning Technologies (LT) division of University Information Technology Services (UITS).
Our mission is to provide critical training and educational support to meet the training needs of the IU community and to enable the success of our students, faculty, and staff.
Our team of expert trainers is standing by to help you be more productive and comfortable with the IT services and resources available at Indiana University.
Julia Sanders
Group Manager, Digital Education Programs and Initiatives
Julia is an ardent advocate for learning environments that integrate effective, innovative uses of technology to enhance instruction and empower learner success. She enjoys working alongside dedicated collaborators to get ideas off the drawing board and into being! Outside of work, she is most likely planning a new family travel adventure.
Tom Mason
IT Training Manager
Tom is a seasoned technology consultant and educator with over 20 years of experience at Indiana University. He is the IT Training Manager and IU's Principal Microsoft Adoption Consultant. Known for his leadership in university-wide technology adoption and training strategy, Tom has played a pivotal role in initiatives such as Keep Teaching, Think Before You Click, cloud storage migrations, Microsoft 365 adoption, generative AI training, and faculty empowerment. He's also an adjunct professor at the O’Neill School of Public and Environmental Affairs and was awarded the Staff Merit Award in 2020 for his outstanding contributions to the Indiana University community.
Robert De Roeck
Principal IT Training Specialist EdCert
Robert M. De Roeck, MSCIA, CISSP, MCT is the Principal IT Training Specialist EdCert at Digital Education Programs & Initiatives – IT Training. With over 15 years of experience at Indiana University, he leads the EdCert program in providing Education Certification training mapping to several industry vendor certifications. Mr. De Roeck’s passion is sharing his knowledge and expertise in IT and Cybersecurity, assisting those who are in pursuit of certifications.
Jason Fickel
Part-time IT Education Specialist
Jason's main focus at IT Training is developing and teaching workshops that focus on Microsoft Office, and his specialty areas are Access and Excel.
April Law
IT Education Specialist
April serves as one of IT Training's resident Microsoft Office experts, and her specialty area focuses on Excel and Outlook.
Beth Lynn Nolen
Senior IT Training Specialist
Beth Lynn serves as the Content Development Coordinator for UITS IT Training, and her responsibilities include developing technology training videos, authoring self-study courses, and overseeing IT Training's online course catalog. Her training specializes in graphic design, video production, web design, and Microsoft Teams. She was inducted into the ACM SIGUCCS Hall of Fame in 2023 for her significant contributions to user services in higher education and involvement in ACM SIGUCCS. Outside of work, she enjoys crafting, playing board games, and spending time outdoors.
Jen Oakes
Senior IT Education Specialist
Jen's work at IT Training focuses on training development and delivery. Her training areas of focus include programming and web development. When she's not teaching, she enjoys diamond painting and other crafts.
