Forwarding calls to an individual in Microsoft Teams
- To open the Settings window, near the top right corner of the Microsoft Teams window,
Click , Click
- To view the Calls settings, in the navigation on the left side of the Settings window,
Click
- To turn on call forwarding, under the “Call answering rules” heading near the top of the Settings window,
Click the radio button for Forward my calls
- To forward calls to a new number, in the “Forward to:” drop-down menu,
Click, Click New number or contact
- To search for the person or number you want to forward calls to, in the “Search for a name or number” field,
type the phone number, name or username of the person you want to forward calls to
- To select a person or number to forward calls to, in the drop-down underneath the search field,
Click the phone number or name of the person you want to add
Your calls will be forwarded to the contact or phone number you selected.