In this workshop, participants will learn how to manage Outlook files and folders to reduce mailbox size, store and use Outlook items on a personal computer, and create rules to automatically organize messages and/or respond to them. In addition, participants will learn to share folders with colleagues, perform effective mailbox searches, export messages to other formats, and view Public Folders.

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Participants will:

• use Search folders and Advanced Find features
• organize the Inbox using Rules
• use the Junk Email Filter
• use personal folders and utilize backup, delete, and recovery strategies
• export an item to a file
• explore folder properties, including views, filtering, grouping, and sorting
• create shortcuts
• use public folders

The following workshops are suggested prerequisites to this workshop:

• Outlook: Email Essentials

Participants should already be able to:

• manage email
• use the Global Address List