| Curricula Title/Course Title | Duration (Hrs:Min) | Course Number |
| Administrative Support Curriculum/Advanced Skills for Administrative Support Professionals |
| Behavior: Putting Your Best Foot Forward |
04:00 |
ADM0111 |
| Managing Yourself and Those Around You |
04:00 |
ADM0112 |
| Partnering with Your Boss |
03:00 |
ADM0113 |
| Communicating with Power and Confidence |
03:00 |
ADM0114 |
| Advanced Administrative Support Simulation |
00:30 |
ADM0110 |
Administrative Support Curriculum/The Effective Administrative Support Professional |
| Getting Started--Administrative Support |
03:00 |
ADM0101 |
| Overview to Effective Business Communication |
03:00 |
ADM0102 |
| Using Effective Business Communication |
02:00 |
ADM0103 |
| Administrative Functions |
03:00 |
ADM0104 |
| Advancing Your Administrative Career |
03:00 |
ADM0105 |
| Effective Administrative Support Professional Simulation |
00:30 |
ADM0100 |
Business Law Curriculum/Fundamentals of Business Law |
| A Manager's Introduction to Business Law |
03:00 |
LAW0101 |
| Contracts in Commercial Transactions |
04:00 |
LAW0102 |
| Employment and Labor Law |
03:30 |
LAW0103 |
| American Business Formations in the 21st Century |
03:30 |
LAW0104 |
| Intellectual Property and Proprietary Rights |
04:00 |
LAW0105 |
| Lawsuits and Negotiations |
02:30 |
LAW0106 |
Communication Curriculum/Anger Management in the Workplace |
| Experiencing Anger |
05:00 |
COMM0701 |
| Managing Your Anger |
05:30 |
COMM0702 |
| Managing Anger in the Workplace Simulation |
00:30 |
COMM0700 |
Communication Curriculum/Assertive Communication |
| Professional Assertiveness |
03:00 |
COMM0171 |
| Assertiveness from the Inside Out |
03:00 |
COMM0172 |
| Assertive Communication Simulation |
00:30 |
COMM0170 |
Communication Curriculum/Building Better Work Relationships |
| Building Effective Interfunctional Relationships |
02:30 |
COMM0191 |
| Building Effective Intercultural Relationships |
02:30 |
COMM0192 |
| Building Effective Intergender Relationships |
02:30 |
COMM0193 |
| Working Effectively with Customers |
02:30 |
COMM0194 |
| Working Effectively with Business Partners |
03:00 |
COMM0195 |
| Building Better Work Relationships Simulation |
00:30 |
COMM0190 |
Communication Curriculum/Business Etiquette and Professionalism |
| Everyday Business Etiquette |
03:00 |
COMM0181 |
| Communication Etiquette |
02:30 |
COMM0182 |
| Etiquette and the Business Meeting |
02:30 |
COMM0183 |
| Etiquette for Supervisors |
03:00 |
COMM0184 |
| Business Etiquette and Professionalism Simulation |
00:30 |
COMM0180 |
Communication Curriculum/Business Grammar Essentials |
| Foundations of Grammar |
02:30 |
COMM0201 |
| Sentence Construction |
02:00 |
COMM0202 |
| Understanding Writing Mechanics |
02:00 |
COMM0203 |
| Punctuating with Skill |
02:00 |
COMM0204 |
Communication Curriculum/Business Writing Essentials |
| Writing with Intention |
04:00 |
COMM0011 |
| Avoiding Errors in Usage and Punctuation |
04:30 |
COMM0012 |
| Avoiding Grammatical Errors in Business Writing |
04:30 |
COMM0013 |
| Crisp Composition |
04:30 |
COMM0014 |
| Writing to Reach the Audience |
03:00 |
COMM0015 |
| Getting the Most from Business Documents |
04:00 |
COMM0016 |
| The Writing Process |
05:00 |
COMM0017 |
| TestPrep Final Exam: Business Writing Essentials |
n/a |
FE0011_eng |
Communication Curriculum/Dealing with Conflict in the Workplace |
| Perspectives on Conflict |
05:30 |
COMM0341 |
| Handling Conflict with Others |
06:00 |
COMM0342 |
| Managing Conflict in the Organization |
06:00 |
COMM0343 |
| Dealing with Conflict in the Workplace Simulation |
00:30 |
COMM0340 |
| Managing Conflict in the Workplace Simulation |
00:30 |
COMM034S |
Communication Curriculum/Delivering Successful Presentations |
| Presenting to Succeed |
04:30 |
COMM0301 |
| Delivering Your Message |
04:30 |
COMM0302 |
| Presentation Resources Available to You |
05:00 |
COMM0303 |
| Delivering Successful Presentations Simulation |
00:30 |
COMM0300 |
Communication Curriculum/Effective Use of Feedback for Business |
| An Essential Guide to Giving Feedback |
02:30 |
COMM0521 |
| Coping with Criticism and Feedback |
05:00 |
COMM0522 |
| Giving Feedback to Colleagues |
04:30 |
COMM0523 |
| Team Feedback: A Guide |
04:00 |
COMM0524 |
| Giving Feedback: A Manager's Guide |
04:00 |
COMM0525 |
| Effective Feedback for Employees and Colleagues Simulation |
00:30 |
COMM0520 |
| Effective Use of Feedback for Teams Simulation |
00:30 |
COMM052S |
Communication Curriculum/Email Essentials |
| Essentials of Electronic Communication |
01:30 |
COMM0231 |
| Optimizing E-mail at Work |
02:00 |
COMM0232 |
| E-mail and Organizational Communication |
02:30 |
COMM0233 |
| E-mail as a Marketing Tool |
02:00 |
COMM0234 |
Communication Curriculum/Emotional Intelligence in the Workplace |
| What Is Emotional Intelligence? |
02:30 |
COMM0141 |
| Emotional Intelligence at Work |
02:30 |
COMM0142 |
| Teamwork and Emotional Intelligence |
02:30 |
COMM0143 |
| Increasing Your Emotional Intelligence |
02:30 |
COMM0144 |
| The Emotionally Intelligent Leader |
02:30 |
COMM0145 |
| Emotional Intelligence in the Workplace Simulation |
00:30 |
COMM0140 |
Communication Curriculum/Getting Results Without Authority |
| Building Relationships to Get Results |
02:30 |
COMM0511 |
| Teamwork and Results without Authority |
02:30 |
COMM0512 |
| Leadership without Authority |
03:00 |
COMM0513 |
| Gaining Allies, Creating Change |
03:00 |
COMM0514 |
| Getting Results through Communication |
03:00 |
COMM0515 |
| Getting Results from the Boss |
03:00 |
COMM0516 |
| Getting Results without Authority Simulation |
00:30 |
COMM0510 |
Communication Curriculum/International Communications |
| The Impact of Culture on Communication |
02:30 |
COMM0021 |
| The Art of Global Communication |
03:30 |
COMM0022 |
| Improving Your Cross-cultural Communications |
03:00 |
COMM0023 |
| International Communications Simulation |
00:30 |
COMM0020 |
| Cross-cultural Communications Simulation |
00:30 |
COMM002S |
Communication Curriculum/Managing and Working with Difficult People |
| Difficult People in the Workplace |
03:30 |
COMM0161 |
| Working with Aggressive People |
03:00 |
COMM0162 |
| Working with Negative People and Procrastinators |
03:00 |
COMM0163 |
| Working with Arrogant and Duplicitous People |
02:00 |
COMM0164 |
| Managing and Working with Difficult People Simulation |
00:30 |
COMM0160 |
| Communicating Effectively with Difficult Coworkers Simulation |
00:30 |
COMM016S |
Communication Curriculum/Telephone Skills for Business Professionals |
| Effective Telephone Techniques |
05:00 |
COMM0411 |
| Making Telephone Calls Count |
03:30 |
COMM0412 |
| Telephone Skills for Business Professionals Simulation |
00:30 |
COMM0410 |
Communication Curriculum/How to Write an Effective Internal Business Case |
| Preparing a Business Case |
02:30 |
comm_01_a01_bs_enus |
| Writing a Business Case |
02:30 |
comm_01_a02_bs_enus |
| Presenting Your Case |
02:30 |
comm_01_a03_bs_enus |
| Preparing an Effective Internal Business Case Simulation |
00:30 |
COMM001A |
Communication Curriculum/Business Interpersonal Communication Skills |
| The Process of Interpersonal Communication |
03:00 |
comm_02_a01_bs_enus |
| The Mechanics of Communicating Effectively |
03:00 |
comm_02_a02_bs_enus |
| Workplace Communication Skills |
03:00 |
comm_02_a03_bs_enus |
| Communicating for Results |
03:30 |
comm_02_a04_bs_enus |
| Leadership Communication Skills |
03:30 |
comm_02_a05_bs_enus |
| Resolving Conflict with Communication Skills |
03:00 |
comm_02_a06_bs_enus |
| Communicating for Contacts |
03:00 |
comm_02_a07_bs_enus |
| Business Interpersonal Communication Skills Simulation |
00:30 |
COMM002A |
| Team Interpersonal Communication Skills Simulation |
00:30 |
COMM002B |
Communication Curriculum/Effective Listening |
| Listening Basics |
01:00 |
comm_03_a01_bs_enus |
| Listening to Comprehend |
04:00 |
comm_03_a02_bs_enus |
| Higher Purpose Listening |
01:30 |
comm_03_a03_bs_enus |
| Enhancing Listening Skills |
02:00 |
comm_03_a04_bs_enus |
| Effective Listening Simulation |
00:30 |
COMM003A |
Communication Curriculum/The Effective Business Meeting |
| Planning an Effective Business Meeting |
02:30 |
comm_06_a01_bs_enus |
| Leading an Effective Business Meeting |
02:30 |
comm_06_a02_bs_enus |
| Participating Effectively in a Business Meeting |
02:30 |
comm_06_a03_bs_enus |
| The Effective Business Meeting Simulation |
00:30 |
COMM006A |
Communication Curriculum/Getting the Results You Want: Negotiating to Win |
| Crafting Deals |
02:30 |
comm_08_a01_bs_enus |
| Connecting and Communicating |
02:00 |
comm_08_a02_bs_enus |
| The Process of Negotiation |
02:00 |
comm_08_a03_bs_enus |
| The Dynamics of Interacting |
02:00 |
comm_08_a04_bs_enus |
| Negotiating Inclusively |
02:00 |
comm_08_a05_bs_enus |
| What to Do When the Going Gets Tough |
02:00 |
comm_08_a06_bs_enus |
| Mastering Negotiation |
01:30 |
comm_08_a07_bs_enus |
| Winning Negotiation Simulation |
00:30 |
COMM008A |
Consulting Skills Curriculum/Consulting with the External Client |
| Essentials of External Consulting |
05:00 |
CONS0111 |
| The Client-Consultant Relationship |
05:00 |
CONS0112 |
| Diagnosing and Planning |
04:00 |
CONS0113 |
| Managing Delivery |
03:30 |
CONS0114 |
| Evaluation and Review |
04:00 |
CONS0115 |
| Consulting with the External Client Simulation |
00:30 |
CONS0110 |
Consulting Skills Curriculum/Consulting with the Internal Client |
| Essentials of Internal Consulting |
04:00 |
CONS0121 |
| Internal Consulting Skills |
03:30 |
CONS0122 |
| Establishing a Relationship with Internal Clients |
04:00 |
CONS0123 |
| A Workable Solution for Internal Clients |
04:00 |
CONS0124 |
| Evaluating Internal Assignments |
04:30 |
CONS0125 |
| Consulting with the Internal Client Simulation |
00:30 |
CONS0120 |
Consulting Skills Curriculum/Internal Consulting for the Technical Professional |
| The Technical Professional as Internal Consultant |
04:00 |
CONS0131 |
| Creating Effective Contracts |
03:00 |
CONS0132 |
| Using Data as a Technical Professional Consultant |
04:00 |
CONS0133 |
| Resistance and Technical Professional Consultants |
02:30 |
CONS0134 |
Customer Service Curriculum/Managing a Customer-focused Department |
| Identifying Your Customers' Expectations |
04:30 |
CUST0171 |
| Using Surveys to Measure Customer Satisfaction |
03:00 |
CUST0172 |
| Bridge the Expectations Gap |
04:30 |
CUST0173 |
| Leading a Customer-focused Team |
04:00 |
CUST0174 |
| Managing a Customer-focused Department Simulation |
00:30 |
CUST0170 |
Customer Service Curriculum/Frontline Call Center Skills |
| The Call Center Industry |
02:30 |
CUST0111 |
| Call Center Communication Skills |
04:30 |
CUST0112 |
| Call Center Customer Service |
03:30 |
CUST0113 |
| Call Center Telephone Sales |
03:00 |
CUST0114 |
| Frontline Call Center Skills Simulation |
00:30 |
CUST0110 |
Customer Service Curriculum/How to Excel at Customer Service |
| Building the Service Foundation: Corporate Culture |
03:30 |
CUST0101 |
| Fundamentals of Exceptional Customer Service |
03:30 |
CUST0102 |
| The Voice of the Customer |
04:30 |
CUST0103 |
| Advancing Your Service Expertise |
04:30 |
CUST0104 |
| Customers, Conflict and Confrontation |
05:30 |
CUST0105 |
| Overcoming Challenging Service Situations |
06:00 |
CUST0106 |
| Instilling Service Excellence: the EXCEL Acronym |
07:30 |
CUST0107 |
| Service Stars and Service Teams |
05:30 |
CUST0108 |
| Excelling at Customer Service Simulation |
00:30 |
CUST0100 |
| Customer Service Simulation |
00:30 |
CUST010S |
Customer Service Curriculum/Inbound Call Center Management |
| The Inbound Call Center |
02:30 |
CUST0211 |
| Inbound Call Center Management: Leadership |
03:00 |
CUST0212 |
| Inbound Call Centers: People Management |
03:00 |
CUST0213 |
| Inbound Call Center Technology |
04:00 |
CUST0214 |
| Performance Metrics for an Inbound Call Center |
02:30 |
CUST0215 |
Customer Service Curriculum/Internal Customer Service |
| Excellence in Internal Customer Service |
05:00 |
CUST0141 |
| Working with Internal Customers |
04:00 |
CUST0142 |
| Overcoming Internal Customer Service Problems |
03:30 |
CUST0143 |
| Internal Customer Service: Conflict and Complaints Simulation |
00:30 |
CUST0140 |
Customer Service Curriculum/Internal Customer Service Agent Skills |
| The Customer Service Agent in Action |
04:30 |
CUST0151 |
| Professional Skills for Customer Service Agents |
04:30 |
CUST0152 |
| Managing Challenges in Customer Service |
05:00 |
CUST0153 |
| Cross-selling in a Customer Service Call |
05:30 |
CUST0154 |
| Customer Service Agent Skills Simulation |
00:30 |
CUST0150 |
Customer Service Curriculum/IT Infrastructure Library (ITIL) Foundations |
| ITIL: The Service Desk and Incident Management |
03:30 |
CUST0181 |
| ITIL: Configuration and Release Management |
03:00 |
CUST0182 |
| ITIL: Service Level and Capacity Management |
02:30 |
CUST0183 |
| ITIL: Problem and Change Management |
02:30 |
CUST0184 |
| ITIL: Continuity and Availability Management |
02:30 |
CUST0185 |
| ITIL: Financial and Security Management |
02:00 |
CUST0186 |
Customer Service Curriculum/Measuring Customer Satisfaction |
| Discovering What Your Customers Want |
02:30 |
CUST0131 |
| Developing Customer Satisfaction Surveys |
03:00 |
CUST0132 |
| Customer Satisfaction: Analysis and Implementation |
02:30 |
CUST0133 |
| Measuring Customer Satisfaction Simulation |
00:30 |
CUST0130 |
Customer Service Curriculum/Technical Support Agent Survival Skills |
| The Contact Center and the Technical Support Agent |
04:30 |
CUST0161 |
| Technical Support Essentials |
05:00 |
CUST0162 |
| Assessing Customer Behavior |
04:30 |
CUST0163 |
| Technical Support Agent Survival Skills |
03:30 |
CUST0164 |
| Technical Support Agent Skills Simulation |
00:30 |
CUST0160 |
Customer Service Curriculum/HDI - Customer Support Specialist, Professionalism |
| The Customer Support Specialist (CSS) |
03:30 |
cust_01_a01_bs_enus |
| Support Center Services |
03:00 |
cust_01_a02_bs_enus |
| Establishing Team and Customer Relationships |
02:00 |
cust_01_a03_bs_enus |
| Customer Support Specialist Professionalism Simulation |
00:30 |
CUST001A |
Customer Service Curriculum/HDI - Customer Support Specialist, Skills |
| Interacting with the Customer |
03:00 |
cust_02_a01_bs_enus |
| Effective Communication Skills |
03:00 |
cust_02_a02_bs_enus |
| Managing Conflict, Stress, and Time |
02:30 |
cust_02_a03_bs_enus |
| Customer Support Specialist Simulation |
00:30 |
CUST002A |
Customer Service Curriculum/HDI - Customer Support Specialist, Process |
| Customer Service Procedures |
03:30 |
cust_03_a01_bs_enus |
| Managing the Quality of the Customer Support Service Center |
03:30 |
cust_03_a02_bs_enus |
| Management Tools and Metrics |
02:00 |
cust_03_a03_bs_enus |
Finance and Accounting Curriculum/Accounting 101 |
| Accounting Fundamentals |
03:30 |
FIN0121 |
| Accrual Accounting Procedures |
02:00 |
FIN0122 |
| Accounting Systems and Closing Activities |
02:30 |
FIN0123 |
| Accounting for Cash Control |
03:00 |
FIN0124 |
| Accounting for Merchandising Businesses |
02:30 |
FIN0125 |
| TestPrep Final Exam: Accounting 101 |
n/a |
FE0004_eng |
Finance and Accounting Curriculum/Accounting 102 |
| Accounting for Partnerships |
03:30 |
FIN0221 |
| Accounting for Corporations |
02:30 |
FIN0222 |
| Analyzing Cash Flow Statements |
02:00 |
FIN0223 |
| Master Budgets |
04:00 |
FIN0224 |
| TestPrep Final Exam: Accounting 102 |
n/a |
FE0006_eng |
Finance and Accounting Curriculum/Advanced Business Finance |
| Introduction to Advanced Finance |
03:00 |
FIN0211 |
| Investment Project Analysis and Selection |
02:00 |
FIN0212 |
| Raising Capital and Financing Decisions |
03:00 |
FIN0213 |
| Managing Working Capital |
04:00 |
FIN0214 |
| Corporate Restructuring |
02:30 |
FIN0215 |
| Financial Risk Management |
01:30 |
FIN0216 |
| International Finance |
02:00 |
FIN0217 |
| TestPrep Final Exam: Advanced Business Finance |
n/a |
FE0005_eng |
Finance and Accounting Curriculum/Auditing: A Practical Approach |
| Introduction to Auditing |
03:00 |
FIN0231 |
| Introduction to Internal Auditing |
04:30 |
FIN0232 |
| Principles of Internal Auditing |
03:00 |
FIN0233 |
| Introduction to External Auditing |
03:30 |
FIN0234 |
| Principles of External Auditing |
04:00 |
FIN0235 |
Finance and Accounting Curriculum/Finance Fundamentals for Non-financial Professionals |
| Principles of Financial Management |
04:00 |
FIN0151 |
| Basics of Budgeting |
03:30 |
FIN0152 |
| Managing Cash Flows |
02:30 |
FIN0153 |
| Understanding Financial Statements |
03:30 |
FIN0154 |
Finance and Accounting Curriculum/Managerial Accounting |
| Overview of Managerial Accounting |
05:00 |
FIN0241 |
| Managerial Decisions and Capital Budgeting |
05:00 |
FIN0242 |
| Managing for Asset Control |
05:30 |
FIN0243 |
| Cost Accounting Decisions |
04:00 |
FIN0244 |
Finance and Accounting Curriculum/Practical Budgeting Skills for Business |
| Creating and Analyzing an Operating Budget |
03:30 |
FIN0161 |
| The Ins and Outs of Capital Budgeting |
03:30 |
FIN0162 |
| Effective Budget Management |
03:00 |
FIN0163 |
Finance and Accounting Curriculum/Using Financial Statements (co-Developed with Wharton) |
| Principles of Financial Statements |
03:30 |
FIN0251 |
| Components of Financial Statements |
03:00 |
FIN0252 |
| Analyzing the Income Statement and Balance Sheet |
02:00 |
FIN0253 |
| The Income Statement and Balance Sheet Connection |
02:00 |
FIN0254 |
| Analyzing Cash Flow |
04:30 |
FIN0255 |
| Ratio Analysis for Financial Statements |
03:00 |
FIN0256 |
| Credibility and Disclosure in an Annual Report |
02:30 |
FIN0257 |
| Analyzing an Annual Report |
04:30 |
FIN0258 |
Foundation Skills Curriculum/Basic Business Math Skills |
| Whole Numbers, Fractions, and Equations |
04:00 |
FNDT0101 |
| Decimals and Percents |
02:00 |
FNDT0102 |
| Ratios and Averages |
02:00 |
FNDT0103 |
Human Resources Curriculum/Behavioral Interviewing |
| Building a Firm Foundation |
03:00 |
HR0211 |
| Screening Applicants |
03:00 |
HR0212 |
| Preparing for the Behavioral Interview |
03:00 |
HR0213 |
| Conducting the Behavioral-based Interview |
02:30 |
HR0214 |
| Preparing as the Interviewee |
02:30 |
HR0215 |
| Experiencing the Behavioral-based Interview |
02:30 |
HR0216 |
| Behavioral Interviewing Simulation |
00:30 |
HR0210 |
Human
Resources Curriculum/Recruiting & Retention Strategies for the
Tight Labor Market |
| Recruiting for the 21st Century: The Market |
03:00 |
HR0221 |
| Recruiting for the 21st Century: Strategies |
04:00 |
HR0222 |
| Recruiting Successfully |
03:30 |
HR0223 |
| Online Recruiting |
02:30 |
HR0224 |
| Facilitating Effective Hiring |
02:30 |
HR0225 |
| Retention |
03:00 |
HR0226 |
Human Resources Curriculum/Managing Diversity in the Workplace |
| The Reasons Why Diversity Matters |
01:30 |
hr_02_a01_bs_enus |
| Changing Corporate Culture |
01:30 |
hr_02_a02_bs_enus |
| Planning a Diversity Initiative |
02:30 |
hr_02_a03_bs_enus |
| Diversity: the Future |
02:00 |
hr_02_a04_bs_enus |
| Managing Diversity in the Workplace Simulation |
00:30 |
HR002A |
Human Resources Curriculum/Effective Hiring and Interviewing |
| What to Consider When Hiring |
02:00 |
hr_03_a01_bs_enus |
| Interviewing Effectively |
02:30 |
hr_03_a02_bs_enus |
| Choosing the Best Applicant |
01:30 |
hr_03_a03_bs_enus |
| Effective Hiring and Interviewing Simulation |
00:30 |
HR003A |
Human Resources Curriculum/HRCI Senior Professional in Human Resources (SPHR) |
| HR's Strategic Role in the Organization (HRCI/SPHR) |
01:00 |
hr_04_a01_bs_enus |
| Management of the HR Process (HRCI/SPHR) |
02:00 |
hr_04_a02_bs_enus |
| Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR) |
03:00 |
hr_04_a03_bs_enus |
| Strategic Approaches to Human Resource Development (HRCI/SPHR) |
02:30 |
hr_04_a04_bs_enus |
| Strategic Approaches to Total Rewards (HRCI/SPHR) |
02:00 |
hr_04_a05_bs_enus |
| Strategic Approaches to Labor Relations (HRCI/SPHR) |
04:30 |
hr_04_a06_bs_enus |
| Strategic Approaches to Risk Management (HRCI/SPHR) |
02:00 |
hr_04_a07_bs_enus |
Human Resources Curriculum/HRCI Professional in Human Resources (PHR) |
| Human Resources Fundamentals (HRCI/PHR) |
02:00 |
HR0261 |
| Strategic Management (HRCI/PHR) |
02:30 |
HR0262 |
| Affirmative Action and the EEO (HRCI/PHR) |
02:30 |
HR0263 |
| Employment Management (HRCI/PHR) |
02:30 |
HR0264 |
| Recruiting and Selecting Candidates (HRCI/PHR) |
02:00 |
HR0265 |
| Offers, Contracts, and Exit from the Organization (HRCI/PHR) |
03:00 |
HR0266 |
| Developing Employees (HRCI/PHR) |
01:30 |
HR0267 |
| Developing Human Resources (HRCI/PHR) |
01:30 |
HR0268 |
| Compensating Employees (HRCI/PHR) |
03:00 |
HR0269 |
| Programs to Benefit Employees (HRCI/PHR) |
01:30 |
HR0271 |
| Employment Relations (HRCI/PHR) |
01:30 |
HR0272 |
| Sexual Harassment at Work (HRCI/PHR) |
01:30 |
HR0273 |
| Non-Unionized Workplaces (HRCI/PHR) |
01:30 |
HR0274 |
| Unionized Workplaces (HRCI/PHR) |
01:30 |
HR0275 |
| Health and Safety in the Workplace (HRCI/PHR) |
01:30 |
HR0276 |
| Risk Assessment and Prevention (HRCI/PHR) |
02:30 |
HR0277 |
Industry Foundations Curriculum/Industry Overviews: Version 2 |
| The Automotive Industry Overview: Version 2 |
03:00 |
indo_01_a01_bs_enus |
| The Oil and Gas Industry Overview: Version 2 |
02:30 |
indo_01_a02_bs_enus |
| The Pharmaceutical Industry Overview: Version 2 |
02:30 |
indo_01_a03_bs_enus |
| The Food and Beverage Industry Overview: Version 2 |
02:30 |
indo_01_a04_bs_enus |
| The Health Care Industry Overview: Version 2 |
01:30 |
indo_01_a05_bs_enus |
| The Banking Industry Overview: Version 2 |
02:30 |
indo_01_a06_bs_enus |
| The Manufacturing Industry Overview: Version 2 |
02:30 |
indo_01_a07_bs_enus |
| The Retail Industry Overview: Version 2 |
02:30 |
indo_01_a08_bs_enus |
| The Telecommunications Industry Overview: Version 2 |
02:30 |
indo_01_a09_bs_enus |
| The Insurance Industry Overview: Version 2 |
03:00 |
indo_01_a10_bs_enus |
Industry Foundations Curriculum/Industry Overview Series |
| Industry Overview: Information Technology |
02:00 |
indo_02_a11_bs_enus |
| Industry Overview: Federal Government |
01:30 |
indo_02_a12_bs_enus |
Knowledge Management Curriculum/Achieving Measurable Performance Impact from Training |
| Training for Business Results |
02:30 |
KNOW0301 |
Knowledge Management Curriculum/Knowledge Management Fundamentals |
| The Art of Knowledge Management |
03:30 |
KNOW0101 |
| Knowledge as Capital |
03:00 |
KNOW0102 |
| Putting Knowledge to Work |
04:00 |
KNOW0103 |
| Managing Knowledge Workers |
02:00 |
KNOW0104 |
| Being a Knowledge Activist |
03:00 |
KNOW0105 |
| TestPrep Final Exam: Knowledge Management Fundamentals |
n/a |
FE0008_eng |
Knowledge Management Curriculum/The 21st Century Learning Curve |
| Knowledge as Strategy: Performance Improvement |
03:00 |
KNOW0111 |
| The Power of the Learning Organization |
03:00 |
KNOW0112 |
| The Potential of Self-directed Learning |
02:30 |
KNOW0113 |
| Implementing and Evaluating Self-directed Learning |
03:00 |
KNOW0114 |
| Performance Support |
03:00 |
KNOW0115 |
| Benchmarking for Best Practices |
03:00 |
KNOW0116 |
Leadership Curriculum/Business Execution |
| Foundations for Business Execution |
07:00 |
LEAD0151 |
| Creating a Business Execution Culture |
08:00 |
LEAD0152 |
| Business Execution in Action |
05:00 |
LEAD0153 |
| Business Execution Simulation |
00:30 |
LEAD0150 |
Leadership Curriculum/Going from Management to Leadership |
| The Mark of a Leader |
04:30 |
LEAD0141 |
| Communicating a Shared Vision |
04:30 |
LEAD0142 |
| The Enabling Leader |
05:00 |
LEAD0143 |
| Communicating as a Leader |
04:30 |
LEAD0145 |
| Coaching for Performance |
02:30 |
LEAD0146 |
| Leading through Change |
03:00 |
LEAD0147 |
| The Leader as a Model |
03:00 |
LEAD0148 |
| Going from Management to Leadership Simulation |
00:30 |
LEAD0140 |
| Growing from a Manager to a Leader Simulation |
00:30 |
LEAD014S |
Leadership Curriculum/Leading from the Front Line |
| Challenges of the 21st Century |
02:00 |
LEAD0121 |
| Organizational Culture and Leadership |
02:30 |
LEAD0122 |
| Energizing and Empowering Employees |
02:30 |
LEAD0123 |
| Leadership and the Knowledge Worker |
02:30 |
LEAD0124 |
| Leading Change from the Front Line |
02:30 |
LEAD0125 |
| Dynamics of Leadership |
03:00 |
LEAD0126 |
| Leading from the Front Line Simulation |
00:30 |
LEAD0120 |
Leadership Curriculum/Leading the Workforce Generations |
| Introduction to Work Force Generations |
02:30 |
LEAD0231 |
| Attracting, Developing, and Retaining Generations |
03:00 |
LEAD0232 |
| Leading Silent Generation and Baby Boom Workers |
03:00 |
LEAD0233 |
| Leading Generations X and Next |
03:30 |
LEAD0234 |
| Making Cross-generational Teams Work |
03:00 |
LEAD0235 |
| Cross-generational Workers in the 21st Century |
03:00 |
LEAD0236 |
| Leading the Workforce Generations Simulation |
00:30 |
LEAD0230 |
Leadership Curriculum/Succession Planning for the Business Environment |
| Succession Planning Overview |
02:00 |
LEAD0301 |
| Succession Planning Strategies |
04:30 |
LEAD0302 |
| Succession Planning and Human Resources |
05:00 |
LEAD0303 |
| Succession Planning Management |
02:30 |
LEAD0304 |
| Initiating a Succession Plan Simulation |
00:30 |
LEAD0300 |
| Implementing a Succession Plan Simulation |
00:30 |
LEAD030S |
Management Curriculum/360-degree Performance Appraisal |
| About 360-Degree Performance Feedback |
02:30 |
MGMT0151 |
| Elements of a 360-Degree Performance Review |
02:00 |
MGMT0152 |
| Delivering 360-Degree Performance Feedback |
05:00 |
MGMT0153 |
| 360-Degree Performance Appraisal Simulation |
00:30 |
MGMT0150 |
Management Curriculum/How to Overcome Negativity in the Workplace |
| The Path from Pessimism to Optimism |
04:00 |
MGMT0311 |
| Proactive Approaches to Stop Negativity |
02:00 |
MGMT0312 |
| Overcoming Organizational Negativity |
02:00 |
MGMT0313 |
Management Curriculum/Managing Contractors and Temporary Employees |
| Doing Business with Independent Contractors |
04:30 |
MGMT0701 |
| Hiring Temporary (Contingent) Employees |
05:00 |
MGMT0702 |
| Managing Contingent Workers |
04:30 |
MGMT0703 |
| Legal Pitfalls Regarding Independent Contractors |
03:00 |
MGMT0704 |
| Working with Temporary Agencies |
05:30 |
MGMT0705 |
| Hiring and Managing Contractors Simulation |
00:30 |
MGMT0700 |
| TestPrep Final Exam: Managing Contractors and Temporary Employees |
n/a |
FE0009_eng |
Management Curriculum/Managing Technical Professionals |
| Understanding Technical Professionals |
02:30 |
MGMT0291 |
| Attracting, Motivating, and Retaining Technical Professionals |
03:30 |
MGMT0292 |
| Models for Managing Technical Professionals |
04:30 |
MGMT0293 |
| Developing Career Plans for Your Technical Professionals |
03:30 |
MGMT0294 |
Management Curriculum/Mentoring Essentials |
| Effective Mentoring |
03:00 |
MGMT0251 |
| The Mentoring Manager |
02:30 |
MGMT0252 |
| Implementing an Organizationwide Mentoring Program |
02:30 |
MGMT0253 |
| Mentoring Strategies in the 21st Century |
03:00 |
MGMT0254 |
| Achieving Success with the Help of a Mentor |
03:30 |
MGMT0255 |
| e-Mentoring |
03:30 |
MGMT0256 |
| Mentoring Essentials Simulation |
00:30 |
MGMT0250 |
Management Curriculum/Moving from Technical Professional to Management |
| Management Development for Technical Professionals |
03:30 |
MGMT0121 |
| Communication Skills for Successful Management |
03:00 |
MGMT0122 |
| Process Management Skills |
04:30 |
MGMT0123 |
| Leadership Development for Technical Professionals |
03:00 |
MGMT0124 |
| Strategies for Transitioning into Management |
06:30 |
MGMT0125 |
| Transitioning from Technical Professional to Management Simulation |
00:30 |
MGMT0120 |
| From Technical Professional to Leadership Simulation |
00:30 |
MGMT012S |
Management Curriculum/Performance Appraisal |
| Continuous Performance Assessment |
03:30 |
MGMT0341 |
| Reviewing Performance |
04:00 |
MGMT0342 |
| Performance Appraisal Simulation |
00:30 |
MGMT0340 |
Management Curriculum/The Fundamentals of Business Crises Management |
| Preparing for Business Crises |
02:00 |
MGMT0171 |
| Responding to Business Crises |
03:00 |
MGMT0172 |
| Recovering from Business Crises |
02:00 |
MGMT0173 |
| Business Crisis Management Simulation |
00:30 |
MGMT0170 |
Management Curriculum/The Successful Facilitator |
| The Role of the Facilitator |
05:00 |
MGMT0271 |
| Facilitative Fundamentals: Techniques and Tools |
05:30 |
MGMT0272 |
| Facilitating Work Groups and Meetings |
05:00 |
MGMT0273 |
| Facilitating Challenging Situations |
05:00 |
MGMT0274 |
| Facilitative Formats and Tools: Offering Options |
05:00 |
MGMT0275 |
| The Facilitative Leader |
05:00 |
MGMT0276 |
| The Successful Facilitator Simulation |
00:30 |
MGMT0270 |
Management Curriculum/Effectively Managing Top Performers |
| Managing and Rewarding Top Performers |
02:30 |
mgmt_01_a01_bs_enus |
Management Curriculum/Advanced Management Skills |
| Managing in a Global Business Environment |
03:00 |
mgmt_02_a01_bs_enus |
| Managing Cross-Functions |
03:00 |
mgmt_02_a02_bs_enus |
| Managing for High Performance |
04:00 |
mgmt_02_a03_bs_enus |
| Managing Managers |
03:30 |
mgmt_02_a04_bs_enus |
| Managing Upward Relationships |
03:00 |
mgmt_02_a05_bs_enus |
| Advanced Management Skills Simulation |
00:30 |
MGMT002A |
Management Curriculum/Moving into Management |
| Taking on a Management Role |
03:30 |
mgmt_03_a01_bs_enus |
| Becoming a Manager: Responsibilities and Fears |
03:30 |
mgmt_03_a02_bs_enus |
| Becoming a Manager: Leading and Communicating |
04:00 |
mgmt_03_a03_bs_enus |
| A New Manager and the Company's Future |
03:30 |
mgmt_03_a04_bs_enus |
| Moving into a Management Role Simulation |
00:30 |
MGMT003A |
| Leadership and Management Simulation |
00:30 |
MGMT003B |
Management Curriculum/Crucial Skills for Tomorrow's Managers |
| Tomorrow's Managers' Competencies |
03:00 |
mgmt_04_a01_bs_enus |
| Tomorrow's Managers' Development Tools |
03:30 |
mgmt_04_a02_bs_enus |
| Managing as Coach and Counselor |
03:30 |
mgmt_04_a03_bs_enus |
| Managing as Project Champion |
03:30 |
mgmt_04_a04_bs_enus |
| A Primer for Ensuring Accountability |
04:30 |
mgmt_04_a05_bs_enus |
| Crucial Skills for Tomorrow's Managers Simulation |
00:30 |
MGMT004A |
Management Curriculum/Problem Performance Management |
| Problem Performance Prevention |
02:30 |
mgmt_05_a01_bs_enus |
| Problem Performance Identification |
02:30 |
mgmt_05_a02_bs_enus |
| Problem Performance Improvement |
03:00 |
mgmt_05_a03_bs_enus |
| Addressing Problem Performance |
02:30 |
mgmt_05_a04_bs_enus |
| Avoiding Problem Performance Simulation |
00:30 |
MGMT005A |
| Dealing with Problem Performance Simulation |
00:30 |
MGMT005B |
Management Curriculum/Using Change Process to Support Employees |
| Starting the Change Process |
03:00 |
mgmt_06_a01_bs_enus |
| Managing the Change Process |
03:00 |
mgmt_06_a02_bs_enus |
| Integrating Change in Your Organization |
03:00 |
mgmt_06_a03_bs_enus |
| Using Change Process to Support Employees Simulation |
00:30 |
MGMT006A |
| Using Change Process to Support Teams Simulation |
00:30 |
MGMT006B |
Management Curriculum/Effective Delegation |
| The Basics of Delegation |
01:30 |
mgmt_07_a01_bs_enus |
| Delegation: the Personal Approach |
02:00 |
mgmt_07_a02_bs_enus |
| Managing Delegation |
03:00 |
mgmt_07_a03_bs_enus |
| Delegating Effectively Simulation |
00:30 |
MGMT007A |
Management Curriculum/Coaching with Confidence |
| Business Coaching |
02:30 |
mgmt_09_a01_bs_enus |
| Successfully Coaching Relationships |
05:00 |
mgmt_09_a02_bs_enus |
| The Key Stages of Coaching |
04:00 |
mgmt_09_a03_bs_enus |
| The Coaching Skillset |
03:00 |
mgmt_09_a04_bs_enus |
| Emotions, Mindsets and Coaching |
02:30 |
mgmt_09_a05_bs_enus |
| Trends in Coaching |
02:30 |
mgmt_09_a06_bs_enus |
| Coaching with Confidence Simulation |
00:30 |
MGMT009A |
| Coaching Teams and Personalities Simulation |
00:30 |
MGMT009B |
Marketing Curriculum/Competitive Marketing Strategies |
| Competitive Strategies for a Global Marketplace |
02:30 |
MKT0231 |
| Surpassing the Competition |
03:00 |
MKT0232 |
Marketing Curriculum/Online Branding Strategy |
| Introduction to Online Branding |
03:30 |
MKT0221 |
| The Online Branding Environment |
03:00 |
MKT0222 |
| Strategies for Building an Online Brand |
07:00 |
MKT0223 |
Marketing Curriculum/Product Management Essentials |
| Introduction to Product Management |
02:00 |
MKT0241 |
| Developing a New-product Strategy |
02:00 |
MKT0242 |
| Pricing and Profitability for Product Managers |
03:00 |
MKT0243 |
Marketing Curriculum/Strategic Brand Management |
| Introduction to Brand Management |
03:30 |
MKT0211 |
| Building Brand Equity |
03:30 |
MKT0212 |
| Managing the Creative Elements of Brands |
03:30 |
MKT0213 |
| Promoting Your Brand to Consumers |
03:00 |
MKT0214 |
| Evaluating Brand Effectiveness |
06:00 |
MKT0215 |
| Managing and Maintaining Brand Equity |
04:30 |
MKT0216 |
Marketing Curriculum/Strategic Marketing in Action |
| Elements of Marketing Strategy |
03:00 |
MKT0201 |
| Analyzing the Market |
02:30 |
MKT0202 |
| Competitive Factors in Strategic Marketing |
02:30 |
MKT0203 |
| Writing a Marketing Plan: Phase 1 |
03:00 |
MKT0204 |
| Writing the Marketing Plan: Creative Strategy |
02:30 |
MKT0205 |
| Creating a Marketing Campaign |
04:00 |
MKT0206 |
| Marketing Management |
04:00 |
MKT0207 |
| Financial Analysis for Successful Marketing |
04:30 |
MKT0208 |
Operations Curriculum/ISO 9000:2000 Overview |
| The Who, What & Why of ISO 9000:2000 |
02:30 |
OPER0401 |
| Building a Quality Management System |
02:00 |
OPER0402 |
| Quality-minded Management |
02:30 |
OPER0403 |
| Customer Satisfaction Through Resource Management |
02:30 |
OPER0404 |
| Processes for Quality Products and Services |
04:00 |
OPER0405 |
| Continual Quality Improvement |
04:00 |
OPER0406 |
| Steps for Successful ISO Registration |
03:00 |
OPER0407 |
| Transitioning from ISO 9000:1994 to ISO 9001:2000 |
02:30 |
OPER0408 |
Operations Curriculum/Lean Manufacturing |
| Lean Logic |
04:00 |
OPER0151 |
| Lean Value |
04:00 |
OPER0152 |
| Lean Techniques |
06:00 |
OPER0153 |
| Lean Strategies |
04:30 |
OPER0154 |
| TestPrep Final Exam: Lean Manufacturing |
n/a |
FE0003_eng |
Operations Curriculum/Logistics Management |
| Overview of Logistics Management |
03:30 |
OPER0321 |
| Inventory Management |
03:00 |
OPER0322 |
| Supply Chain Management |
03:00 |
OPER0323 |
Operations Curriculum/Managing Customer-Driven Process Improvement |
| Why Customer Driven? |
02:30 |
OPER0121 |
| Identifying What the Customer Wants |
03:00 |
OPER0122 |
| Translating Requirements into Process Goals |
03:30 |
OPER0123 |
| Understanding Processes |
02:30 |
OPER0124 |
| Implementing Improvements |
02:30 |
OPER0125 |
| Managing Process Improvements |
03:00 |
OPER0126 |
| Managing Customer-driven Process Improvement Simulation |
00:30 |
OPER0120 |
Operations Curriculum/Six Sigma: Green Belt: Foundations |
| Six Sigma Introduction |
03:30 |
OPER0131 |
| TestPrep Final Exam: Six Sigma Foundations |
n/a |
FE0001_eng |
Operations Curriculum/Six Sigma: Green Belt: Team Implementation |
| Six Sigma: Reducing Variation to Improve Quality |
04:00 |
OPER0141 |
| Six Sigma: Listening to the Voice of the Customer |
05:30 |
OPER0142 |
| Six Sigma DMAIC: Defining the Problem |
04:00 |
OPER0143 |
| Six Sigma DMAIC: Measuring the Process |
05:00 |
OPER0144 |
| Six Sigma DMAIC: Analyzing the Data |
05:30 |
OPER0145 |
| Six Sigma DMAIC: Analyzing the Process |
03:00 |
OPER0146 |
| Six Sigma DMAIC: Improving the Process |
04:30 |
OPER0147 |
| Six Sigma DMAIC: Controlling the Improved Process |
04:00 |
OPER0148 |
| TestPrep Final Exam: Six Sigma Team Implementation |
n/a |
FE0002_eng |
Operations Curriculum/Six Sigma Green Belt: Six Sigma and the Organization |
| Six Sigma and Lean in the Organization |
02:30 |
oper_05_a01_bs_enus |
| Design for Six Sigma in the Organization |
02:00 |
oper_05_a02_bs_enus |
Operations Curriculum/Six Sigma Green Belt: Define |
| Processes and Customer Analysis in Six Sigma Projects |
02:30 |
oper_06_a01_bs_enus |
Operations Curriculum/Six Sigma Green Belt: Measure |
| Modeling and Analyzing Processes in Six Sigma |
02:00 |
oper_07_a01_bs_enus |
Operations Curriculum/Six Sigma Black Belt: Deployment |
| Six Sigma and the Corporate Enterprise |
03:00 |
OPER0161 |
| Leadership in Six Sigma |
03:00 |
OPER0162 |
| Organizational Goals and Objectives |
02:00 |
OPER0163 |
| History of Organizational Improvement and the Foundations of Six Sigma |
02:00 |
OPER0164 |
| Overview of Business Process Management |
02:30 |
OPER0165 |
| The Importance of Metrics to Six Sigma |
01:30 |
OPER0166 |
Operations Curriculum/Six Sigma Black Belt: The Define Phase |
| Define the Six Sigma Opportunity |
03:00 |
OPER0171 |
| The Six Sigma Project Charter and Plan |
02:00 |
OPER0172 |
| Six Sigma Team Leadership |
03:00 |
OPER0173 |
| Six Sigma Team Dynamics and Performance |
03:00 |
OPER0174 |
| The Six Sigma Change Agent |
02:30 |
OPER0175 |
| Six Sigma Management and Planning Tools |
01:30 |
OPER0176 |
| Six Sigma and the Voice of the Customer |
02:00 |
OPER0177 |
| Six Sigma and Critical Customer Requirements |
02:00 |
OPER0178 |
| Defining and Mapping the Six Sigma Process |
02:30 |
OPER0179 |
| Scoping the Six Sigma Project |
03:00 |
OPER0181 |
Operations Curriculum/Six Sigma Black Belt: The Measurement Phase |
| Process Analysis and Documentation |
02:30 |
OPER0191 |
| Probability and Statistics |
02:00 |
OPER0192 |
| Collecting and Summarizing Data |
02:30 |
OPER0193 |
| Properties and Applications of Probability Distributions |
01:30 |
OPER0194 |
| Measurement Systems |
02:00 |
OPER0195 |
| Analyzing Process Capability |
02:00 |
OPER0196 |
| Calculating Process Capability |
01:30 |
OPER0197 |
Operations Curriculum/Six Sigma Black Belt: The Analyze Phase |
| Exploratory Data Analysis |
02:30 |
OPER0251 |
| Hypothesis Testing |
02:30 |
OPER0252 |
| Common Tests |
03:00 |
OPER0253 |
| Variance, Contingency Tables, and Nonparametric Tests |
02:30 |
OPER0254 |
Operations Curriculum/Six Sigma Black Belt: The Improve Phase |
| Design of Experiments (DOE) |
02:00 |
OPER0211 |
| Design and Analysis |
02:00 |
OPER0212 |
| Taguchi and Quality Improvement |
02:00 |
OPER0213 |
| Experimenting for Process Improvement |
02:00 |
OPER0214 |
Operations Curriculum/Six Sigma Black Belt: The Control Phase |
| Six Sigma--Statistical Process Control |
01:30 |
OPER0221 |
| Control Charts and the Pre-control Process |
02:00 |
OPER0222 |
| Six Sigma--Lean Tools for Control |
02:00 |
OPER0223 |
| Six Sigma--Measurement System Re-analysis |
02:30 |
OPER0224 |
Operations Curriculum/Six Sigma Black Belt: The Lean Enterprise |
| Lean Concepts |
03:30 |
oper_01_a01_bs_enus |
| Non-value-added Steps and Tasks |
03:00 |
oper_01_a02_bs_enus |
| Lean Tools |
03:00 |
oper_01_a03_bs_enus |
| Total Productive Maintenance |
02:30 |
oper_01_a04_bs_enus |
Operations Curriculum/Six Sigma Black Belt: Design for Six Sigma Black Belt |
| Quality Function Deployment (QFD) |
02:00 |
oper_02_a01_bs_enus |
| Robust Design and Process |
03:00 |
oper_02_a02_bs_enus |
| Failure Mode and Effect Analysis |
02:00 |
oper_02_a03_bs_enus |
| Design for X (DFX) |
02:00 |
oper_02_a04_bs_enus |
| Special Design Tools |
03:00 |
oper_02_a05_bs_enus |
Operations Curriculum/Six Sigma: Champion Training |
| Introduction to Six Sigma |
03:00 |
oper_03_a01_bs_enus |
| Six Sigma Process Improvement |
03:00 |
oper_03_a02_bs_enus |
| Six Sigma Projects and Project Teams |
02:30 |
oper_03_a03_bs_enus |
| Managing and Deploying Six Sigma |
03:30 |
oper_03_a04_bs_enus |
Operations Curriculum/Supply Chain Management |
| The Fundamentals of Supply Chain Management |
02:00 |
OPER0501 |
| Supply Chain Management Strategies |
05:30 |
OPER0502 |
| Supply Chain Planning and Inventory Management |
05:00 |
OPER0503 |
| Supply Chain Management and e-Business |
04:00 |
OPER0504 |
| Supply Chain Transportation and Facility Design |
04:30 |
OPER0505 |
Operations Curriculum/Certified Manager of Quality/Organizational Excellence |
| Leadership |
02:30 |
oper_04_a01_bs_enus |
| Team Dynamics |
02:00 |
oper_04_a02_bs_enus |
| Developing and Deploying Strategic Plans |
02:30 |
oper_04_a03_bs_enus |
| Managerial Skills and Abilities |
02:30 |
oper_04_a04_bs_enus |
| Communication Skills and Project Management |
02:00 |
oper_04_a05_bs_enus |
| Quality Systems, Models, and Theories |
02:00 |
oper_04_a06_bs_enus |
| Problem-Solving and Process Management Tools |
02:30 |
oper_04_a07_bs_enus |
| Measurement: Assessment and Metrics |
01:30 |
oper_04_a08_bs_enus |
| Customer-Focused Management |
02:00 |
oper_04_a09_bs_enus |
| Supply Chain Management |
01:30 |
oper_04_a10_bs_enus |
| Training and Development |
02:00 |
oper_04_a11_bs_enus |
Business and Professional
Development/Personal Development Curriculum/Achieving Organizational
Excellence Through Critical Thinking |
| The Role of Critical Thinking in Organizations |
04:00 |
PD0251 |
| Developing Fundamental Critical Thinking Skills |
03:00 |
PD0252 |
| Strategies for Facilitating Critical Thinking |
04:30 |
PD0253 |
| Critical Thinking Skills for Managing |
03:30 |
PD0254 |
| Organizational Scope of Critical Thinking |
03:30 |
PD0255 |
| Critical Thinking Strategies Simulation |
00:30 |
PD0250 |
Personal Development Curriculum/Business Professionalism |
| Personal Accountability: Working for Your Inner Boss |
02:30 |
PD0261 |
| Self-empowerment: Managing from Within |
02:30 |
PD0262 |
| Goals and Goal Setting |
02:00 |
PD0263 |
| Developing a Positive Attitude |
02:30 |
PD0264 |
| Successful Lifelong Learning |
02:30 |
PD0265 |
| Business Professionalism Simulation |
00:30 |
PD0260 |
| Professionalism in Business Simulation |
00:30 |
PD026S |
Personal Development Curriculum/Creativity and Innovation in the Workplace |
| The Foundations of Creativity and Innovation |
04:30 |
PD0031 |
| Generating Creative and Innovative Ideas |
03:30 |
PD0032 |
| Evaluating Creative and Innovative Ideas |
03:30 |
PD0033 |
| Implementing Creative and Innovative Ideas |
05:00 |
PD0034 |
| Creativity and Innovation in the Workplace Simulation |
00:30 |
PD0030 |
Personal Development Curriculum/Dealing with Organizational Change |
| Perspectives on Organizational Change |
03:00 |
PD0191 |
| Being Prepared for Change |
03:30 |
PD0192 |
| Communicating during Organizational Change |
03:30 |
PD0193 |
| Dealing with Organizational Change Simulation |
00:30 |
PD0190 |
Personal Development Curriculum/Ethics in Business |
| Ethical Decision Making |
03:30 |
PD0171 |
| Managerial Business Ethics |
02:30 |
PD0172 |
| Organizational Ethics |
03:30 |
PD0173 |
| Corporate Social Responsibility |
03:00 |
PD0174 |
| Ethics in Business Simulation |
00:30 |
PD0170 |
Personal Development Curriculum/Fast-tracking Your Career |
| Get Your Career on the Fast Track |
02:30 |
PD0131 |
| Basic Business Skills to Get You on the Fast Track |
02:30 |
PD0132 |
| Communication Skills to Fast-track Your Career |
02:30 |
PD0133 |
| Interpersonal Skills on the Fast Track |
02:30 |
PD0134 |
| The Boss Factor |
03:00 |
PD0135 |
| Improving Your Image |
03:00 |
PD0136 |
| Fast-tracking Your Career Simulation |
00:30 |
PD0130 |
Personal Development Curriculum/Living a Balanced Life |
| Finding Your Life Balance |
04:30 |
PD0181 |
| Success over Stress |
04:30 |
PD0182 |
| Strategies for Better Balance |
05:00 |
PD0183 |
| Living a Balanced Life Simulation |
00:30 |
PD0180 |
Personal Development Curriculum/Problem-solving and Decision-making for Business |
| Foundations of Effective Thinking |
03:30 |
PD0231 |
| Framing the Problem |
03:00 |
PD0232 |
| Generating Alternatives in Problem Solving |
02:30 |
PD0233 |
| Dynamic Decision Making |
02:30 |
PD0234 |
| Implementing and Evaluating a Decision |
03:00 |
PD0235 |
| Problem Solving and Decision Making in Groups |
02:30 |
PD0236 |
| Creative Problem Solving and Effective Thinking Simulation |
00:30 |
PD0230 |
| Rational Problem Solving and Decision-making Simulation |
00:30 |
PD023S |
Personal Development Curriculum/Working More Effectively - Taking Control of Your Time |
| You and Your Time |
05:00 |
PD0151 |
| Techniques for Better Time Management |
04:30 |
PD0152 |
| Developing Good Time Management Habits |
04:30 |
PD0153 |
| Working More Effectively Simulation |
00:30 |
PD0150 |
Personal Development Curriculum/Working without a Net - The Business of Risk |
| Risk Basics |
02:00 |
PD0241 |
| Approaches to Risk Management |
02:00 |
PD0242 |
| Decisions and Risk |
02:00 |
PD0243 |
| Strategic Planning and Risk Management |
02:30 |
PD0244 |
| Risk Strategies: The Cutting Edge |
02:30 |
PD0245 |
| Working without a Net: Decisions Simulation |
00:30 |
PD0240 |
Business and Professional
Development/Project Management Curriculum/Project Management Essentials
- (PMBOK® Guide - Third Edition-aligned) |
| An Introduction to Project Management |
02:30 |
PROJ0511 |
| Project Life Cycles and Stakeholders |
02:00 |
PROJ0512 |
| Introduction to Project Process Groups and Initiating a Project |
01:30 |
PROJ0513 |
| Project Planning |
02:30 |
PROJ0514 |
| Executing, Monitoring & Controlling, and Closing a Project |
01:30 |
PROJ0515 |
| Project Management Essentials Simulation |
00:30 |
PROJ0510 |
Business and Professional
Development/Project Management Curriculum/Project Integration
Management (PMBOK® Guide - Third Edition-aligned) |
| Initiating a Project and Preparing the Project Plan |
02:30 |
PROJ0521 |
| Project Integration: Executing and Completing a Project |
02:00 |
PROJ0522 |
Business and Professional
Development/Project Management Curriculum/Project Scope Management
(PMBOK® Guide - Third Edition-aligned) |
| Planning Project Scope |
01:30 |
PROJ0531 |
| Controlling Project Scope |
02:00 |
PROJ0532 |
Business and Professional
Development/Project Management Curriculum/Project Time Management
(PMBOK® Guide - Third Edition-aligned) |
| Elements of Project Time Management |
02:30 |
PROJ0541 |
| Project Scheduling |
03:00 |
PROJ0542 |
Business and Professional
Development/Project Management Curriculum/Project Cost Management
(PMBOK® Guide - Third Edition-aligned) |
| Estimating Activity Costs |
01:36 |
PROJ0551 |
| Budgeting and Controlling Costs |
02:00 |
PROJ0552 |
Business and Professional
Development/Project Management Curriculum/Project Quality Management
(PMBOK® Guide - Third Edition-aligned) |
| Planning for Quality |
02:00 |
PROJ0561 |
| Performing Quality Assurance and Control |
02:30 |
PROJ0562 |
Business and Professional
Development/Project Management Curriculum/Project Human Resources
Management (PMBOK® Guide - Third Edition-aligned) |
| Elements of Project Human Resource Management |
01:30 |
PROJ0571 |
| Implementing Project Human Resource Management |
02:30 |
PROJ0572 |
| Project Human Resources Management Simulation |
00:30 |
PROJ0570 |
Business and Professional
Development/Project Management Curriculum/Project Communications
Management (PMBOK® Guide - Third Edition-aligned) |
| Communications Planning and Information Distribution |
02:30 |
PROJ0581 |
| Performance Reporting and Stakeholder Management |
02:00 |
PROJ0582 |
| Project Communications Management Simulation |
00:30 |
PROJ0580 |
Business and Professional
Development/Project Management Curriculum/Project Risk Management
(PMBOK® Guide - Third Edition-aligned) |
| Planning and Identifying Project Risk |
02:30 |
PROJ0591 |
| Analyzing Project Risk |
02:00 |
PROJ0592 |
| Responding to and Controlling Project Risk |
03:00 |
PROJ0593 |
Business and Professional
Development/Project Management Curriculum/Project Procurement
Management (PMBOK® Guide - Third Edition-aligned) |
| Planning Project Procurement and Requesting Seller Responses |
02:30 |
PROJ0601 |
| Choosing Sellers and Administering and Closing Contracts |
02:30 |
PROJ0602 |
| Project Procurement Management Simulation |
00:30 |
PROJ0600 |
Project Management Curriculum/Project Management for IT Professionals |
| Introduction to IT Project Management |
04:00 |
PROJ0351 |
| Functions of IT Project Managers |
04:30 |
PROJ0352 |
| The Life Cycle of an IT Project |
05:00 |
PROJ0353 |
| Managing the Execution and Control of IT Projects |
05:30 |
PROJ0354 |
| Managing Efficiencies of IT Projects |
04:30 |
PROJ0355 |
| TestPrep Final Exam: Project Management for IT Professionals |
n/a |
FE0013_eng |
| Project IT Management Simulation - The Early Stages |
00:30 |
PROJ0350 |
| Project IT Management Simulation - Design to Rollout |
00:30 |
PROJ035S |